Conditions of Use

Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR provides the information services presented here on the basis of these general Conditions of Use of the Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR Websites.

1. Delivery of information services and related guarantees

Information contained on these websites has been compiled by Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR in a conscientious and thorough manner applying the due diligence, and attains 97.5 % availability on a yearly average.

The information given is non-binding. Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR provides no guarantee as to the results that can be obtained by using the information given, in particular with regard to its accuracy, currency and completeness, or in respect of whether the quality of information meets your needs and wishes.

Some of the information provided in association with these services reflects the views of the Volkswagen management. Where such information relates to indications of future trends, events or circumstances, the fact is usually indicated by use of terms such as "expect", "plan", "intend", or such like. As future developments are subject to varying and frequently unforeseeable factors, no guarantee can be given as to the accuracy of statements made relating to such future trends, events or circumstances. Updates will be possible at a later date.

The economic data, news and press releases etc. made available is provided solely as a source of information for visitors to the Volkswagen websites, and does not represent investment advice or any other form of recommendation. Where the websites present recommendations from analysts, Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR gives no guarantee of their efficacy, in particular also with regard to the accuracy and completeness of the assumptions and conclusions underlying the said recommendations. Please check all information before using it in any way. Binding information can only be provided in response to specific enquiries.

2. Links to third-party websites

The Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR websites include links to websites operated by third parties. Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR lays no claim to ownership of the websites of third parties accessible by way of links, and is not responsible for their content.

3. Permissible use of services

In using these websites you must respect the copyright, name and trade mark rights, and all other proprietary rights, of third parties. All Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR websites are protected for example, including the images, videos and brand names, such as "Volkswagen" and "e-Golf", appearing on them. This also applies to the proprietary rights of Volkswagen. Neither these websites nor the Conditions of Use attaching to them should be understood as representing a licence or as granting any other right to proprietary rights held by Volkswagen or Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR. You undertake not to misuse the services offered, in particular

  • not to bypass any security measures implemented by the information services;
  • nor to use any devices or run any applications which result in, or may result in, damage to the systems of Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR or malfunction of them, in particular as a result of modifications to the physical or logical structure of the servers or the network of Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR or of other networks;
  • nor to integrate the information services, in whole or in part, into other Web content, whether private or commercial; nor to utilise the services for commercial profit.

4. Acceptance of cookies

Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR places cookies on your computer when you visit our websites. You can determine the extent to which cookies are enabled or disabled by means of settings on your computer (usually in your Web browser, such as Internet Explorer; for more details refer to the Technical Requirements section). Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR assumes that you agree to cookies being placed on your computer if your browser is set to allow them. With regard to data protection please refer to our Data Protection Declaration.

5. Links to websites of Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR

It is permissible to place hyperlinks to the home pages of Volkswagen websites, such as www.glaesernemanufaktur.de, provided the link causes the target page to be fully refreshed without being placed in a frame and is notified to Volkswagen AG within 24 hours of being placed by means of an e-mail to webmaster@glaesernemanufaktur.de. Furthermore, the hyperlink must be clearly identified as such on the source page by use of the phrase "Link to Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR " or the name of the Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR target web page in conjunction with the phrase "Link to Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR ".

Links not conforming to this rule must be approved by Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR prior to being set. Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR reserves the right to forbid links to be placed, notwithstanding compliance with the above rule.

6. Liability

Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR accepts liability for cases of intent or gross negligence, in accordance with the German Product Liability Act, and for guarantees expressly given by Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR. In cases of minor negligence Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR accepts liability only in the event of infringement of an essential obligation, whereby the sum of any related claims for damages is limited to the extent of the foreseeable loss.

7. Security in transmission of messages to Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR

In view of the technical structure of the Internet, if you wish to send an e-mail from your private e-mail account to Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR you must take your own security precautions in order to maintain the confidentiality and integrity of your e-mail's content, by using standard commercially available encryption software for example.

If you wish to send an e-mail directly from the Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR contact zone, you should be aware that your data will be transmitted unencrypted and so no guarantee can be given as to the confidentiality and integrity of your e-mail's content.

8. Changes to the scope of performance and to the Conditions of Use

Volkswagen Sachsen GmbH | DIE GLÄSERNE MANUFAKTUR reserves the right to expand or reduce the service provided, or modify its functionality, in whole or in part, at any time. The rapid development of the Internet makes it necessary for us to amend these Conditions of Use from time to time. Please refer to the latest applicable version of the Conditions of Use in this respect.

9. Choice of law

The use of services and these Conditions of Use are subject to German law, with the exception of the conflict of laws provisions contained in it.

10. Dispute Resolution

Volkswagen is neither committed nor obliged to participate in dispute resolution before a consumer arbitration board.